Frequently Asked Questions
Find quick answers about competitor tracking, market intelligence, category analysis, alerts, and plans.
How PriceMonkey works
What does PriceMonkey monitor?
PriceMonkey tracks competitor prices, price changes, newly listed products, and market trends in one dashboard.
How do I start tracking competitors?
Share the URLs of the competitor websites you want to follow. PriceMonkey collects and organizes the data for comparison.
How often is the data updated?
All plans include daily updates, so you can review recent price changes and new products in your dashboard.
Can PriceMonkey match the same product across stores?
Yes. Automatic product matching groups comparable listings across stores, even when product names differ. It is included in the Pro and Enterprise plans.
Market intelligence
What market intelligence does PriceMonkey provide?
PriceMonkey goes beyond price monitoring by analyzing pricing activity across your market. It highlights market direction, pricing pressure, volatility, competitor activity and emerging trends so you can understand what is changing and where action may be needed.
What does the Market Overview show?
The Market Overview summarizes overall market behaviour, including pricing direction, activity, volatility, momentum, market heat, risk level and competitor reaction speed.
How does PriceMonkey help me understand market trends?
PriceMonkey analyses pricing activity over different time periods, including 7, 30 and 90 days. This helps you distinguish short-term movements from broader pricing trends.
Can I see which competitors are driving price changes?
Yes. PriceMonkey identifies competitors and retailers that are leading pricing activity across the market and within individual categories, helping you understand who is driving changes.
Can PriceMonkey analyze individual product categories?
Yes. Category Analysis shows how different categories are behaving, including the most active categories, pricing pressure, volatility, competitive activity and repricing trends.
What does Category Analysis show?
Category Analysis focuses on individual product categories and highlights where the strongest pricing activity is taking place. It includes category opportunities, competitive pressure, category leaders, repricing activity and other category-level insights.
Does PriceMonkey identify pricing opportunities?
Yes. PriceMonkey can highlight categories where market activity suggests a potential pricing opportunity. These insights help you identify where prices are moving, how strong the signal is and whether the market is actively repricing.
Does PriceMonkey automatically tell me what price I should set?
PriceMonkey provides market intelligence and pricing signals based on observed competitor activity. The final pricing decision remains with your business, taking into account your margins, stock, commercial strategy and other factors.
Alerts and plans
Can I receive alerts?
Pro and Enterprise plans include email alerts. You can create alerts for products or categories you care about, including price drops and new products.
How much price history is included?
The Starter plan includes one month of price history, Pro includes six months, and Enterprise includes twelve months.
Is there a free trial?
Yes. You can try PriceMonkey free for 14 days without a credit card.